We are in the process of enhancing our member services for the Spanish-speaking community and are looking for a full-time Bilingual Membership Representative. This person will respond to Spanish phone and email requests for information on homeschooling and HSLDA’s services, update member records and files, and assist with Spanish translation and content creation/editing.

What's In It For You

  • The opportunity to work with a dynamic team, serving our members and the homeschooling community and increasing our services provided to our Spanish-speaking homeschooling families.
  • A homeschool- and family-friendly work environment that values encouraging the best in every family.  
  • A generous, comprehensive benefits package, including family healthcare coverage, life insurance, long-term care, 401k, 13 paid holidays, and generous vacation time—as well as an on-site gym.

What You Will Be Doing

  • Responding to Spanish phone calls and emails about homeschooling and HSLDA membership, sending information as needed.
  • Maintaining notes in member database detailing contacts.
  • Making Spanish renewal/member account/new member courtesy calls, offering Spanish membership manual and direct to Spanish services during new member calls.
  • Assessing caller needs and informing them about Spanish services.
  • Providing thorough and accurate interpretation of all information conveyed in audio/video calls between members and Legal/Educational Consultant HSLDA staff.
  • Providing minimal cultural understanding/framework to HSLDA staff as it affects interpretation.
  • Providing sight translation of documents for HSLDA staff as required (e.g. research, letters, receipts, PR law sections, court documents, PR house or senate bills, etc.).
  • Providing written translation of documents for HSLDA staff as required (e.g. research, letters, receipts, PR law sections, court documents, PR house or senate bills, etc.).
  • Translating and editing web and print material as requested.
  • Researching and maintaining a list of Spanish resources for parents, equivalent to those suggested by Consultants.
  • Translating and editing web and print material as requested.
  • Researching and maintaining a list of Spanish resources for parents, equivalent to those suggested by Consultants.
  • Writing/editing Spanish content for outreach projects.
  • Providing information to homeschool/community leaders as requested.
  • Other duties as requested.

What You Need For This Position

  • To be a high school graduate or equivalent, with additional formal education up to a bachelor’s degree preferred.
  • Fluency in English with a native Spanish speaker’s knowledge and understanding of various Central and South American cultures and communication styles.
  • Excellent English and Spanish writing skills and grasp of spelling, grammar, syntax, and style.
  • Excellent reading comprehension with ability to take notes quickly for phone interpretation.
  • Attentive to detail with the ability to prioritize.
  • Knowledge of database systems.
  • Knowledge of phone etiquette and a background in computers/office work.
  • Must be a committed Christian and supportive of HSLDA’s mission to help homeschooling families provide the best educational experience for their children.
  • Must be a US citizen or equivalent and eligible to work in the US.
  • Knowledge of graphic design and related software skills is a plus.
  • Must be available to work onsite at our office in Purcellville, VA.

Does this describe you? If so, please reach out to us! You can apply by sending your resume with a cover letter explaining why you feel you're a good professional and cultural fit to jobs@hslda.org. Please make sure to type “Full-time Bilingual Membership Representative” in the subject line.

A Bit About Us

HSLDA is a Christian non-profit advocacy organization that equips homeschooling families to provide the best educational experience for their children. We do this by caring for each member family and protecting and securing the future of homeschooling. We are firmly committed to serving our members and the homeschool community.